Shipping Policy
At Luvenora, we are committed to fast, reliable, and smooth domestic and international shipping. This Shipping Policy informs you about our delivery times, costs, and processes to provide you with the best possible shopping experience.
Delivery Time
We strive to process and ship all orders within 24–48 hours of order confirmation. After shipping, domestic orders typically arrive within 3–7 business days, depending on location. International orders are usually delivered within 7–14 business days.
Please note that delivery times may be delayed due to factors such as weather conditions, high order volume, or customs clearance processes for international shipments.
Free Shipping
Luvenora offers free standard shipping on all domestic orders. For international orders, shipping costs may apply depending on the destination country and selected shipping method. Any applicable shipping costs will be clearly displayed at checkout.
Shipping Method
All orders are shipped directly from our fulfillment center to ensure efficient processing and timely delivery. We work with reputable shipping carriers to provide secure and trackable delivery for every order.
Order Processing
After placing your order, you will receive an order confirmation email confirming that your order has been received. Processing and shipping typically occur within 24–48 hours (excluding weekends and public holidays).
Once your order has shipped, you will receive an email with a tracking number so you can monitor the status of your delivery directly with the carrier.
Order Tracking
Every order includes a tracking number, which will be emailed to you once your order has shipped. Tracking information is typically active within 24 hours of dispatch.
Customer Service
For questions about your order or this Shipping Policy, please contact our customer service team at: Support@luvenora.com
Our support team is happy to help and will respond to your inquiries as quickly as possible.
Limitations & Exceptions
Despite our best efforts, delivery delays may occur that are beyond our control, such as customs delays, weather conditions, or carrier issues. Luvenora does not assume liability for such delays but will do its best to assist with tracking and resolving shipping issues.
International customers are solely responsible for any customs duties, import taxes, and clearance fees that may be charged in their country.
Summary
At Luvenora, we are committed to a smooth, reliable, and pleasant shipping process. This Shipping Policy ensures that every order is delivered securely, transparently, and promptly.
For further information or assistance, please contact us at: Support@luvenora.com